Monday 05, June 2017 8:00am
Tuesday 06, June 2017 5:00pm
Hyatt Regency Jersey City on the Hudson, 2 Exchange Place, Jersey City, NJ 07302, USA
To be a leader in today's economy, you need to excel at customer experience. Healthcare isn't travel or retail, but the consumer is the same person, whether they are searching for a hotel room or picking a hospital or medication. Patients are unlike other kinds of customers since they have to make complex, time-sensitive health-related decisions.